The objective of Cantina Del Giusot is to help our customers make purchases as easily, safely and satisfactorily as possible. To this end, we need to request certain personal details from you which we save and protect in the same way we strive to protect your privacy.
We would also, of course, like to contact you from time to time to explain some of the offers we have, to help you choose more goods to purchase, or to request more information from you so as to personalize and improve your visits to our website. We also use this information for statistical purposes to improve our competitiveness. Let’s be clear — we provide a retail service and our aim is to sell products, of course! But we aim to do this while taking care of our customer contacts and privacy. If any personal details are not needed, we will tell you so, or if you are no longer interested in receiving any part of our information, tell us and we will stop sending it to you.
Please help us achieve our objective by correctly and accurately providing any necessary information we request.
For more details, read on. We hope we have explained clearly the different aspects of our policy.
Version 1.0, 25 May 2018
GDPR, Reg. UE 679/2016
Who is in charge of handling my personal details?
All the personal details collected by the pages of www.cantinadelgiusto.itare compiled in databases under the responsibility of Cantina Del Giusto.
Cantina Del Giusto di Mariani Niccolò & C. Soc. Agr. (next times Called Cantina Del Giusto) is a registered company in Italy with VAT Number 01337930521 and which has its address at via Enea Gaci, 14 53045 Montepulciano -SI-. Our Data Protection Officer is Niccolò Mariani.
What kind of details do you collect?
We collect two kinds of personal details through the pages of www.cantinadelgiusto.it: personal details provided directly by the customer, and details collected automatically as the customer browses our webpage.
Personal details are collected confidentially and directly from our customers via the different forms to fill in on our website or via messages customers send to one of our contact addresses. These details include: email address, name and surnames, delivery and billing addresses, contact phone number, bank card details, date of birth, and the password the customer chooses. Not all of these details are strictly necessary for us to provide our services.
The automatically-collected data includes the following: IP address; device (computer, mobile phone, tablet), operating system, and browser used; and visitors log and browsing history via our own or third-party cookies.
What are my details used for?
We only use your email address with which you subscribed to the Cantina Del Giusto Newsletter to send you our newsletters with offers, promotions, new products, and other news related to the world of wine and the goods we sell at www.cantinadelgiusto.it
If you have given us your email address for us to inform you when an out-of-stock product becomes available again, it will only be used for this purpose.
Email addresses registered with us to share information published on www.cantinadelgiusto.it k with a third party will only be used for this purpose.
Email addresses registered when you make an order, as well as the other personal details needed to provide the service requested (i.e. process and deliver the order following the customer’s conditions), will only be used for this purpose, or to keep you informed about the status of your orders from www.cantinadelgiusto.it, to inform you of any aspects related to your purchase or subscriptions, to inform you of questions relating to your personal details (for example, possible errors, or deadlines for personal details or services), or to inform you of updates regarding our date protection rules. As a supplement to our principal service ‐ delivering your purchases — Cantina Del Giusto will also use your email address in a controlled and specific way to inform you of our different offers or other services. You can choose to unsubscribe and stop receiving this information at any time without affecting the main purpose of our communications with you.
Under no circumstances will this data be used to send publicity nor will it be given to third parties, except for those with whom Cantina Del Giusto has a contract necessary to provide their services, i.e. payment platforms or courier services. In each of these cases Cantina Del Giusto takes all necessary measures to guarantee the data privacy of users when this data is used by third parties.
The IP access address is used to provide each customer with the most appropriate service with regards to their geographical location and to compile information for statistical purposes for Cantina Del Giusto to be able to improve our services. This address is never passed on to third parties.
We use information about some technical aspects of your browsing on www.cantinadelgiusto.it(device, operating system and browser used) in order to adapt our services better to each user’s needs and for statistical purposes. Under no circumstances will this information be given to third parties.
Can I refuse to provide my personal details?
We request very few personal details at www.cantinadelgiusto.it and most of them are essential for us to provide the service our customers have requested. Any personal details which are optional are marked as such and their purpose explained on our website. It is not necessary to provide these details if you don’t want to.
Will my details be given to third parties?
As a general rule, your details will not be given to third parties without your agreement, unless it is for legal reasons or to carry out a service you have requested. As mentioned above, this will be closely controlled to ensure we only transfer the data absolutely essential for each case and making sure the third parties involved fulfil the current legislation regarding data protection.
In cases where you use our website to recommend our products to one of your contacts, Cantina Del Giusto will include your address as the sender of the information so that the recipient of our information knows who has sent them this recommendation.
Can I modify or eliminate my data?
As the subject of the personal details in question, you, the user, have the right to access, rectify, transfer, and delete your personal details. You also have the right to limit how they are used or refuse to allow them to be used. This means that you can access your details at any time to see what data we have compiled and modify or delete any details you wish. Depending on the data in question, this can be done directly via the personal “My Account” area or by changing the cookies settings on your browser, or you can request us to do it either by email to firstname.lastname@example.org, or by writing to the following address:
Cantina Del Giusto
via Enea Gaci, 14
53045 Montepulciano -SI-
As the subject of the data in question, you have the right to request that a copy of all the information we have compiled be sent to you in an easily accessible format.
If we do not reply to your request within the time limit set by law (10 days) or if you consider that our reply is inadequate, you have the right to appeal to the customer service department of the Data Protection Agency active in your country
The right to cancel our use of your details means the immediate blocking of the data so that it is no longer used by us, but these details will continue to be available for public administration or judicial bodies for the investigation of possible legal responsibilities during the period in which the data was being used. Regarding data related to invoiced orders, the conservation period is of 6 years starting from the moment your account is cancelled or any of your details are deleted from your personal customer area. In the case of mails subscribing to the Cantina Del Giusto Newsletter, the time limit is 2 years from the date when you unsubscribed from the service. After these time limits, the relevant details will be deleted. The conservation period for the information collected via our own or third-party cookies will depend on your browser settings.
The right to cancel or delete your personal details cannot be exercised until the relevant contract you have with us has finalized — that is, until we have provided the service requested. For example, to cancel an account, your last order must have been either delivered or sent back, or to cancel payment details, any subscription contract to which these details are linked, must have finalized.
What a cookie is
Cookies are small pieces of information which web page servers send to users’ browsers so that they can recognise you, store any decisions you make and provide you with a personalised navigation service.
How we use them
- To provide a user with a personalised navigation service, adapting to their preferences the information displayed both in certain sections of our portal, and also on pages of other sites agreeing to advertise
- To store decisions made and any user responses submitted, such as confirmation of the age of majority, the choice of language for navigation, the displaying of prices in Euros or Pounds Sterling on the UK website, participation in competitions or surveys…; by this means, we ensure that you avoid having to respond again to the same questions on future visits
- To identify the user so that the session can remain open, which is essential for various reasons, including retaining the products placed in your shopping cart and completing the purchasing process
- To gather information about the accessing of our website’s various pages for statistical purposes
To find out whether your browser accepts or blocks Cantina Del Giusto cookies, or to remove them if you so wish, you can check the configuration of your browser settings (in the Preferences section). Here are the links to the different pages explaining how to enable and disable cookies in your browser
However, you should be aware that if you block Cantina Del Giusto cookies the products you add to your shopping cart will not be registered nor will you be able to access any of the services that require a login, such as finalising an order or altering any of your account details.
Although Cantina Del Giusto utilises third-party cookies to make user navigation of our portal more personal, under no circumstances would personal information be made available to the providers of those services.